Refund & Cancellation Policy

1. Nature of the Product

WhoTextsMore Premium is a digital service delivered instantly. Premium features unlock in your session as soon as your payment is confirmed. There is no physical product or shipping.

2. Right of Withdrawal for Digital Content

Because Premium is digital content supplied immediately upon purchase, you acknowledge at checkout that delivery begins right away and that the statutory right of withdrawal for such instantly-supplied digital content does not apply once delivery has started.

3. When We Do Provide a Refund

Customer satisfaction matters to us. We will provide a refund on request in cases such as:

• A technical fault prevents Premium features from unlocking and we are unable to resolve it.
• You were charged more than once (duplicate charge) for the same order.
• An erroneous charge caused by a system error not attributable to you.

4. How to Request a Refund

Send your request to [email protected], stating your payment date and amount. Approved refunds are issued to the original payment method within 14 days of approval. Depending on your bank or payment provider, the funds may take a few additional business days to appear.

5. Cancellation

Premium is a one-time purchase for a defined access period; there is no automatically recurring charge without your consent. If you purchased a recurring plan, you may cancel future renewals at any time by contacting us or via your payment provider’s customer portal; cancellation stops future renewals and does not retroactively refund the current period unless clause 3 applies.

6. Contact

FARUKKARA.COM — Şükrüpaşa Mah. Şumnu Sk., Merkez / Edirne — [email protected]